FAQs
Before my first class
CAN I TRY A CLASS BEFORE I JOIN?
Your first class is always free! Click the link at the top of your screen to find out more.
DOES MY FREE FIRST PASS EXPIRE?
Yes, your free pass will expire after 1 month. If you need more time to use it please reach out to natalierussell@fit4mom.com
DO I NEED TO PRE-REGISTER OR CAN I JUST SHOW UP?
While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.
WHAT DO I NEED TO BRING TO CLASS?
For you: For most of our classes you will need a mat or towel, a resistance band with handles, water, and comfortable exercise shoes and clothing. If you do not have a band you can borrow one or buy one from our instructors. For some classes you will need a set of weights. Be sure to enroll ahead of time and your instructor will let you know what to bring.
For your littles: snacks, toys, diaper bag essentials, and any type of stroller.
I JUST HAD A BABY, WHEN CAN I JOIN?
You can begin attending class with your doctor's clearance to begin exercising, typically after your six week postpartum appointment. See you there, mama!
CAN I ATTEND CLASSES IF I'M PREGNANT?
Absolutely! We offer prenatal Fit4Baby classes that are perfect for you! You can begin at any point during your pregnancy,,
We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.
FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.
WHAT IF MY BABY DOESN'T LIKE BEING IN THE STROLLER, GETS FUSSY, OR NEEDS TO FEED?
Our classes are designed to keep the kids moving and engaged by incorporating songs and various props to keep them engaged. With that said, if you need to change, nurse or console your baby, please do so - remember, you are in good company and we are used to fussy babies!
After my first class
HOW MUCH DOES A MEMBERSHIP COST?
We have a few different options based on how often you’re planning on attending. It ranges from $5-$20 per class. Your first class is always free and then afterward your instructor can tell you about our current deals and help you pick the best option based on your schedule + needs
WHO DO I CONTACT WITH QUESTIONS ABOUT MEMBERSHIP?
If you ever have any questions about membership, you can email natalierussell@fit4mom.com or call us at 804-608-6346
I LOVED MY FIRST CLASS, HOW DO I SIGN UP FOR A MEMBERSHIP?
After your first class, your instructor will be there to answer any of your questions and tell you about our membership specials. They'll be able to help you complete your purchase, and save you a spot at your next class. If you have any further questions about membership options then feel free to reach out to natalierussell@fit4mom.com
OUR VILLAGE
WHAT IS OUR VILLAGE EVENTS & PLAYGROUPS ?
As moms, we understand that life is about finding balance while nurturing our minds, bodies and spirits. Our FIT4MOM Our Village Events and Playgroups was created with this aspiration in mind. By becoming a member, you will build a tight community of moms to share advice, tips and most importantly, laughter. Support and connect with other moms through:
WEEKLY innovative & creative playgroups - fun for baby
MONTHLY entertaining Moms' Nights Out - this is your time
"Moms with a Mission" activities to help better the community where you live and play. Join us and make a difference.
****You do NOT have to be a member of FIT4MOM to join the FIT4MOM Our Village Weekly Playgroup. All moms are welcome! This is a FREE group!
OUR MEMBERSHIP
WHAT DOES MY MEMBERSHIP INCLUDE?
Your membership includes classes specific to the type of membership that you have at any of the FIT4MOM Richmond locations.
Membership also includes being a member in our closed Facebook group, weekly playgroups, monthly Moms’ Night Outs and more!
CAN I BRING A GUEST WITH ME?
Visitors are welcome to come to class FREE of charge! If you have an extended-stay guest who will participate longer than one week, they will be subject to a $20 per class charge. All visitors must sign our waiver in order to participate. Please email natalierussell@fit4mom.com to enroll your guest.
HOW DO I PLACE MY MEMBERSHIP ON HOLD OR CANCEL IT?
Email natalierussell@fit4mom.com to change the status of your membership. All requests need to be received in writing 30 business days before the next payment is due. Once payment processes there are no refunds.
Memberships will be placed on hold for the maximum of 4 months for a $10 hold fee. Our system auto prorates payments so no paid membership is lost.
HOW DO I UPDATE MY CREDIT CARD ON FILE?
To update your credit card on file:
Log into your Pike13 account
Below your profile photo you will see a list of options
Click on "Payment Methods"
Update the information
Click “Save”
Be sure to delete the old credit card on file
If your monthly dues payment fails and you do not respond to our emails to update your credit card info, your membership will be cancelled.
WHO DO I CONTACT WITH QUESTIONS ABOUT MY MEMBERSHIP?
If you ever have any questions on your membership, you can email natalierussell@fit4mom.com or call us at 804-608-6346